Thoughts on learning, life and technology
Discussions in the knowledge management community have increasingly questioned the validity of methodologies and technologies that purport to enable organizations to externalize and codify the tacit knowledge of experts. Dave Snowden (of Cognitive Edge) is a cognitive scientist who argues that KM efforts to systematically convert tacit to explicit knowledge have failed. Snowden does not [...]
Any new enterprise initiative is highly vulnerable during its earliest stages. Established leaders tend to suspect interloping and potential loss of resources or relative clout. Workers at all levels — weary of an endless parade of shallow management campaigns and reorganizations — tend to view any new fanfare as a warning to brace for further disturbance and friction. An initiative such as KM, to have a chance of success, requires the devoted attention of at least one corporate-level implementer. In our case, I am that person.